Email Digest Showing Wrong Data
If your email digest is showing incorrect data for an account, trying reconnecting that account. To reconnect an account, log into SumAll and follow any reconnect prompts at the top of the page.
If you do not see any reconnect prompts, it is possible that you still need to reconnect your account. You can view the status of all of your connected accounts by opening the menu on the top right-hand corner of the page and clicking Accounts. Any account with a red dot by it instead of a green dot is an account that needs to be reconnected.
The Wrong Email Address is Receiving the Email
We send your Email Digest to the email address you used to sign-up.
If you are receiving digests at an address that you have not signed up with, please check your auto-forwarding settings for that email.
Other
If this does not fix your problem, please open a ticket with us here.
Comments
0 comments
Please sign in to leave a comment.